Word of mouth, with consent built in
Practices grow on trust — a patient telling a friend 'they actually listened.' ReferralFlo makes that moment measurable with forms you design, consent captured on every submission, and only the fields you choose.
Ask any practice where new patients come from and you'll hear the same answer: "friends recommend us." Ask which friends, how often, and whether anyone thanked them — silence.
From a waiting-room recommendation to a first visit
Each step shows the human moment — and what ReferralFlo records beneath it.
“Front desk always knew referrals drove the practice. Now we can see it — and thank people the same week instead of never.”
A portal patients actually return to
Their link, their referrals' status, their rewards — in your brand, installable on their phone. Advocacy becomes a relationship, not a one-off favour.
Is this the right fit for your team?
The details that make it dependable
Your consent language, required before submit.
Capture contact details you decide on — only those.
Your practice's name, colours and domain.
Shared → submitted → converted (first visit).
Every referral and reward action, recorded.
Front desk, marketing and owners see their scope.
Thank-yous and updates from your domain.
Credits, gifts or donations-style payouts.
Common questions
What patient information does the referral form collect?
Only the fields you configure. The lead form builder sets fields, required rules and consent language per program — most practices capture a name, a contact detail and explicit consent, nothing else.
Who on our team can see referral data?
Access is role-based: invite teammates with scoped permissions, and every action on advocates, referrals and rewards is written to the audit log.
How do rewards work for a practice?
Rules are yours: fixed credits, milestone gifts, or cash-style payouts fulfilled through Stripe, PayPal or Tremendous, released on the lifecycle state you choose — typically the first completed visit.
Ready to grow with referrals?
Launch your program in days, not months. See it live in a personalized 30-minute demo.